Serenade 上林

Heike has done excellent work in helping me rent out my Hong Kong property. She is highly responsive, consistently cooperative, and offers honest and helpful guidance, effectively bridging the communication between tenant and landlord to ensure both parties are satisfied. Her standout strength is her clear and practical communication—she quickly understands the issues and provides sensible, easy-to-execute recommendations. Along with her strong market knowledge and negotiation skills, she brings a sense of humor that smooths the process even in challenging discussions. Having worked with Heike for several years, I can confidently say she always meets expectations with professionalism, dedication, and high standards. It’s a pleasure to work with someone who works so hard and delivers consistently outstanding results.

She is really helpful, and we appreciated her assistance to find a client for us. Look forward to working with her again in the future.

Ingrid has assisted me with the search and it has taken me about 3 weeks to find a place where I wanted to put an offer in. I have a very particular taste with real estate, given I grew up living in custom designed houses. Ingrid has been very patient with me and very professional as she has always come well prepared to show properties. She has showed me about a dozen properties but never tried to pressurise me and always put my best interest first which I truly appreciate. Ingrid is also very pleasant to interact with, and it was a great pleasure to be supported by her.