Universal Mansion 環海大廈

She instantly understood my needs and was super quick in presenting the solution.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Cindy is one of the best real estate brokers in HK and I would like to thank her for showing us some of the best apartments. Her effort, and her patience and commitment to her clients gives her a real edge over others in the industry. We are very thankful to her for giving us a true picture of the market and for matching us with our new home. We will definitely be using OKAY.com and Cindy's services in the future.