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Heike Pfordte was great to work with. From the beginning of working with her, we felt at ease and confident that she would be able to find us a home, not just a place to live. She quickly understood what we wanted, and needed, as well as what we didn't. With her knowledge of the city, she was able to point out locations and options that would fit our needs. She also suggested a location that we had not even thought of before and we ended up really liking it. She was very efficient in arranging showings and never tried to waste our time with places that weren't a good fit. All arrangements were handled very professionally from finding an apartment to signing with the landlord and hooking up necessary utilities. Heike made the whole process of finding a home a lot less stressful.
Having recently moved to Hong Kong, we were slightly apprehensive to begin the property hunt given the anecdotal feedback we had received from friends about a search taking many weeks and the potential poor quality properties we would see. Claire made the entire process very simple, she clearly has a solid understanding of the market as she was able to tailor quality properties to match our specific requirements and budget. Claire also made sure she was flexible and able to accommodate our time slots and took the time to answer all of our questions any time of day (which as first time Hong Kong renters was invaluable). Claire was extremely professional and we are extremely happy with our new property. Thank you Claire.
Kalpana Rai and the team at OKAY.com were extremely helpful and efficient during the process of finding our new home. Kalpana was always quick to respond to questions and queries during this time, and followed up diligently even after the deal was signed. I would highly recommend Kalpana's services.