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Matthieu was polite, attentive and understanding of my requirements.
He worked positively in a short space of time to deliver a good solution for my requirements. Unfortunately due to another option being presented through a friend, I was not able to take up the offer that the landlord made despite being very impressed with the quality of the flat and the terms negotiated. I would if necessary use Matthieu in the future to secure me a deal.
4.6 / 5.0
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.
4.6 / 5.0
Mr. David ZEBROWSKI
Available at all times and very responsive. Goes the extra mile.