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Heike Pfordte was great to work with. From the beginning of working with her, we felt at ease and confident that she would be able to find us a home, not just a place to live. She quickly understood what we wanted, and needed, as well as what we didn't. With her knowledge of the city, she was able to point out locations and options that would fit our needs. She also suggested a location that we had not even thought of before and we ended up really liking it. She was very efficient in arranging showings and never tried to waste our time with places that weren't a good fit. All arrangements were handled very professionally from finding an apartment to signing with the landlord and hooking up necessary utilities. Heike made the whole process of finding a home a lot less stressful.
4.8 / 5.0
Nina Schulte-Mattler as well as OKAY.com as a whole did a brilliant job finding my first flat in Hong Kong. Nina is a very respectful, attentive and efficient partner. Every single inquiry was answered promptly and clearly. Nina placed me into my new home in less than a week and arranged everything that was needed, prepared the paperwork and explained it to me very comprehensively so I just had to sign and move in! She even got me the flat for a better price, I really didn't expect it! I will definitely be asking for Nina's assistance when I next have to move!
4.5 / 5.0
Dr Thomas Pecnik
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.