Paul Yee Mansion 保如大廈

I am a recent expat [that] relocated to HK from Spain. I contacted OKAY.com to show properties around Happy Valley. My time was also limited as I needed to find a property in a very short period of time. Jayde Pamuk organised a few properties for me to see, her personality made the experience a relaxing and easy one. During this process Jayde also [familiarized me] with the area. I did not only find a property on the same day but [she] also managed to arrange a good deal for me. The follow up process since my move has been consistent and Jayde has made it easy for me to feel like at home in a very short period. I will definitely recommend Jayde to any friends or anyone interested in finding a property! Thank you always for your consistent support.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

She was very practical, down to earth and knowledgeable about the area. She advised us on the right things to do and not to do. Super helpful and wonderful to work with. We didn’t feel like she was transactional like other agents we dealt with.