Ms. Yohanita is very helpful and she works efficiently. As we are not new to Hong Kong, Ms. Yohanita gave us few ideas and let us explore different locations and different type of properties to understand what we like. From there she understands already what we like and what we need, so we did not waste our time seeing apartments that we will not like. Ms. Yohanita also a very good intermediary and she has the attention into detail. Overall our experience with Ms. Yohanita was very pleasant. Thank you Ms. Yohanita!
4.5 / 5.0
Mrs. Weffy MUELER
Dawson Tse
Super helpful with us finding property since we moved to Hong Kong, always very responsive to us checking current properties and takes the effort to follow up on our requests across OKAY Agency and with landlords. A great agent!
4.7 / 5.0
Mr. Luke Shepherd
Heike Degener
Heike has done excellent work in helping me rent out my Hong Kong property. She is highly responsive, consistently cooperative, and offers honest and helpful guidance, effectively bridging the communication between tenant and landlord to ensure both parties are satisfied. Her standout strength is her clear and practical communication—she quickly understands the issues and provides sensible, easy-to-execute recommendations. Along with her strong market knowledge and negotiation skills, she brings a sense of humor that smooths the process even in challenging discussions. Having worked with Heike for several years, I can confidently say she always meets expectations with professionalism, dedication, and high standards. It’s a pleasure to work with someone who works so hard and delivers consistently outstanding results.
4.8 / 5.0
Tim Balbirnie
24 Total Reviews with an Average Rating of 4.6 / 5.0 View All Reviews
FAQ
Where is Mercantile House located?
Mercantile House, 186 Nathan Road, Tsim Sha Tsui, Hong Kong
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Please note our real estate agency service fees are 50% of the monthly rental for leases (payable by both the landlord and tenant) or 1% of the purchase price for sales (payable by both the purchaser and vendor). For purchases of new developments, we do not charge a fee to the purchaser.