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Heike was very professional and asked the right questions to know exactly what we were looking for.
4.6 / 5.0
Kim was very responsive and showed me just I was looking for. She arranged additional viewings easily when requested and followed up on queries I had. Her local knowledge was also very useful as she made some helpful suggestions for my future use once we move in. Kim was a pleasure to deal with and I would not hesitate to recommend her in the future.
5 / 5.0
I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t