Lake Silver 銀湖‧天峰

Friendliness Sharing about Hong Kong culture (I am a foreigner who is new here so that was nice) Good understanding of my needs

I am Nisha Nair and newly relocated to Hong Kong for employment. You might know the efforts and workaround required to settle in a new country. These transformations are only possible when we get the opportunity to meet the right set of people in every sphere of life. I am fortunate to have met Mrs. Ingrid Lau, who made my apartment search comfortable and seamless. As a newcomer, I was overwhelmed and worried about how the transition took place. Ingrid understood my requirements in terms of proximity to the workplace, appliances in the house, house condition, budget, etc. I wasn’t much aware of the regulations around tenancy rules, how to set up the utilities, etc. Ingrid helped me tirelessly and extensively, from assisting in viewing different apartments to the final move-in. The paperwork was handled and executed expertly, too, along with sharing timely updates with both the tenant and the landlord. She is indeed a fantastic professional and knows how to take care of her clients.

Jayde was effective and efficient - a truly excellent agent and a real asset to OKAY.com. She was extremely helpful to our new tenant and provided lots of useful tips, whilst being very considerate of the needs of both landlord and tenant. It was a pleasure working with her.