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I had a great experience working with Dorothy to find an ideal flat. Early on, I explained that I wanted the process to be an efficient one and Dorothy proved to be very diligent. She sent me lists of homes based on my criteria and we saved time by narrowing down property viewings to what were necessary. I also tasked her to look into listings I noticed elsewhere and she always came back with results. That was how we found my new flat. Again, Dorothy was quick to engage the landlord and brokered an agreement in a seamless manner. Her can-do attitude and straightforward approach made flat-hunting a breeze!
4.8 / 5.0
My family recently relocated from Sydney to Hong Kong and the thought of finding somewhere to live that suited my needs was daunting. Fortunately, Nicki Perry at OKAY.com was recommended to me by three people in different networks, and after making contact with Nicki, the whole process became a lot easier. Nicki has lived in Hong Kong for 15 years and knows the market extremely well. In particular, and most importantly for us, she understands the needs and expectations of expats and can provide a targeted shortlist very quickly. I could not recommend Nicki more, she is an absolute delight and she goes above and beyond to ensure that you're happy with your decision. Nicki spent two days taking my wife and two (active!) toddlers on apartment inspections and managed to laugh and smile the whole time. Not to mention the time she spent with me showing me around before my family arrived. Nicki is definitely the best in the business.
4.7 / 5.0
Dean and Marnie Shaw
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!