Richmond Court 麗澤園

Quick response and understood our requirements so we didn’t have to waste time viewing multiple properties. Very easy to communicate with and we have secured a new flat.

We had to find a new place REALLY fast. She found one that met pretty much all our needs. Since she was our agent last time, she knew our top priorities. She helped us close out our utilities at the old place and get the new ones set-up. And she always gives great advice on how to make the most of our apartment. Amazingly, we went from notice of move, to getting the place, decorating, moving in and hand-over in less than 3 weeks! Really appreciate all her support.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.