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With so many ways to find an apartment in Hong Kong it's hard to know where to go and who to trust. From the very beginning I felt that Flo was on my side. She didn't push me until she knew I was ready and only showed me apartments that would actually be suitable. This saved a whole lot of time and stress. The appointments were well organized and after deciding to make an offer, Flo made an agreement with the landlord within an hour. After that everything was so smooth, she set up all the utilities and made sure everything in the apartment was working properly. I couldn't recommend her more highly.
4.6 / 5.0
Helena was extremely helpful and responsive. She worked hard to fully understand our needs and tailor the viewings accordingly, so we didn't waste any time looking at unsuitable properties. Although we eventually decided to renew our current tenancy, Helena's advice was invaluable in helping us better understand the market. We would highly recommend her!
4.5 / 5.0
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!