Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Trisha Li
Excellent agent who understood the brief only showed. Properties that met all of the requirements.
4.7 / 5.0
Mr. Robert Macdonald
Shirley Li
I got Shirley as a referral via a coworker, and she mentioned that Shirley is great and very efficient and she will find the apartment for me. And indeed Shirley was very helpful, she listen to my needs and understands the situation and the apartment search. When we visit the first apartment together, it was directly a match. She totally understands what I am looking for, and it was very helpful she is very informative and most important for me is feeling the trust. I much appreciate her transparency and support and the process went very professional and well organized. I definitely will recommend Shirley to my friends and environment. Thank you very much :)!
4.6 / 5.0
Kinmei
26 Total Reviews with an Average Rating of 4.3 / 5.0 View All Reviews
FAQ
Where is Grand View House located?
Grand View House, 41-53 Tung Lo Wan Road, Causeway Bay, Hong Kong