Fairview House 錦繡苑

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Personalised approach to understanding what the customer really wanted. Very responsive and extremely involved in helping to make right choice

Working with Jayde was more than wonderful, as she fully understood both the tenant's and owner's needs without having to ask too many questions. On top of her professional attitude, she is also honest and willing to assist. We are very happy with the tenants she found us and immediately welcomed them as friends. The transaction was quick, positive and error free. If we need further help with any transactions or referrals down the road, Jayde is certainly the agent we would choose first.