Emerald Gardens 雅翠園

I am Nisha Nair and newly relocated to Hong Kong for employment. You might know the efforts and workaround required to settle in a new country. These transformations are only possible when we get the opportunity to meet the right set of people in every sphere of life. I am fortunate to have met Mrs. Ingrid Lau, who made my apartment search comfortable and seamless. As a newcomer, I was overwhelmed and worried about how the transition took place. Ingrid understood my requirements in terms of proximity to the workplace, appliances in the house, house condition, budget, etc. I wasn’t much aware of the regulations around tenancy rules, how to set up the utilities, etc. Ingrid helped me tirelessly and extensively, from assisting in viewing different apartments to the final move-in. The paperwork was handled and executed expertly, too, along with sharing timely updates with both the tenant and the landlord. She is indeed a fantastic professional and knows how to take care of her clients.

Personal service at its best - Jayde Pamuk really promoted the flat when it was on the market and always gave feedback when a potential client viewed the property as well as giving her own personal helpful comments. When a tenant was eventually found, the handover process was extremely efficient. Many thanks to OKAY.com and the highly professional Jayde.

It was a great experience working with Nina and OKAY.com, not only did she understand our needs she made sure all details were organised, making sure our move was as smooth as possible. I'd recommend her to anyone.