Elite Villas 怡禮苑

Persistently searched for a property that met my requirements. Took my intention and negotiated with the landlord. Quickly proceeded with contact work and resolved pending matters at the time of moving in. I think he is the best agent!

We had only 2 days to find our new house in Hong Kong. Andrea quickly understood what we were looking for. She selected only houses which matched with our criteria. Andrea is super professional, everything was prepared, no waste of time and we did it! We found the perfect match thanks to Andrea. Cherry on the cake, when we moved in, we found a bottle of champagne with a lovely message from Andrea. « Home is not a place, it’s a feeling » and it’s true!

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben