City Mansion 新城大廈

Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.

I am very satisfied with the service I received. The most valuable part of working with Heike was that she truly listened to my criteria and efficiently narrowed down the options, which saved me considerable time. Rather than simply trying to sell me the most expensive property within my budget, she provided valuable advice focused on maximizing value. Heike not only met but exceeded my expectations—she was highly efficient and a genuine pleasure to work with throughout the entire process.

Suk Yin (Shirley) takes the time to understand your requirements, asks the right questions and will only suggest properties that match your requirements. She is also very flexible when it comes to arranging viewings.