Choi Ngar Yuen 翠雅園

Thank you for your hard work in helping me finding a perfect home for us. We had visited so many flats with different agents but you were simply the best! You were very punctual, professional, polite and helpful! You closed the deal even with our special conditions(pregnancy, late start rental date etc.) I am sure you have put a lot of hard work to make this contract possible! We can’t be more grateful and we really appreciate your help and profession! I would give you 20/10 if there is a scoring system! I would definitely recommend you to my friends and family. Lastly, Thanks for making my house hunting journey so smooth and efficient. Btw, I appreciate you are so well dressed even on bright sunny days! This is that tiny thing that makes the difference!

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with. As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.