Chi Fu Fa Yuen - Fu On Yuen (3) 置富花園 - 富安苑 (3)

Caring, attention to detail, enthusiasm to help and passionate to help find the best apartment for me.

My wife and I found Louise to be an excellent agent. She had an in depth knowledge of the areas we were looking at (Clearwater Bay, Sai Kung) and in addition to properties themselves, she was also very well-informed in things like shopping, access to mass transit, etc. Most importantly, she showed the ability to listen to us, to understand what we felt were critical factors, and to shape the search correspondingly, rather than sticking to initial preconceptions that were not entirely on-point. We would be pleased to work with Louise again, if for some unfortunate reason we ever have to move again...

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.