She has been patient, caring, not pushing and going the extra mile always with a smile. She has been a good listener and took into consideration our requirements. She set expectations with us being honest when negotiating with landlords. I believe she deserves the full commission to herself.
4.9 / 5.0
Ms. Rodriguez Fernandez Oliva Lucia Fatima
Yohanita Tajuddin (Sayaka)
She is a very good agent, polite, hard working and have very good patient.
4.6 / 5.0
Ms. Cheuk Kam MAN
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.