Capital Garden 歡泰花園

After living in Hong Kong for many years and acquiring multiple properties here, I met Ruby while looking for a specific type of investment property. I wish I had known her from day one. She's smart, understands the market well, works hard and has the ability to bring seller and buyer (or landlord/tenant) together in a charming, yet businesslike way that is simply very effective. I have since recommended her to many others looking for property and have had consistently raving feedback about her performance as a real estate agent. She is one of the best and OKAY.com is lucky to have her!

She listened, and didn’t show me anything that didn’t meet the criteria I had asked for. Very responsive and helpful. I would definitely recommend her to friends.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben