Banoo Villa 步雲軒

I have engaged the services of many real estate agents in my time. It has been my experience that, generally speaking, they are fairly useless. Of course, there is always an exception that proves a rule. In this case, Kim and Nicki are just that - exceptional. Kim and Nicki ensured that every facet of our apartment search was faultlessly handled and executed. Even more so, they put their own personal time and resources in to ensure that the process went super smoothly. The difference, I think, between them and everyone else is sincerity. They really do care about their clients and earnestly so. I unhesitatingly recommend them. Indeed, you’d be doing yourself a serious disservice using anybody else.

Moving from the Bahamas to Hong Kong was daunting. We had viewed a range of apartments with various agents prior to meeting Jayde and had begun to reconcile the fact that we would not find our dream home without breaking the bank. The first apartment Jayde showed us was the one in which we are now proud tenants. It was not sheer luck that brought this about. Rather, it is Jayde’s ability to rapidly and effectively process and appreciate her clients requirements. It is her deep understanding and connection to the HK property market that enables her to select bespoke properties for her clients. What separates Jayde from her competitors is her genuine interpersonal skills and profound ability to understand and empathise with her clients needs. Our new life in Hong Kong has vastly exceeded our expectations, largely because of our perfect abode. I cannot thank Jayde enough. I highly recommend her services to anyone looking to rent or buy an apartment in Hong Kong.

I want to thank Jayde for the time that she put into helping my wife and I find a new home. We were looking to break our original lease and move into a new place – but only if we could replace our existing tenancy. Jayde’s commitment to helping us find a place all the while whilst we were unable to break lease was ramped up when she helped list our property too. In our 4 month search we saw over 50 places around Happy Valley/Mid-Levels with many agencies, but it was Jayde’s attitude and enthusiasm which stood out and made us trust her and continue to search with OKAY.com. Eventually we found the right place, and with Jayde’s suggestion we negotiated a fair rental with all parties happy. When it came to the handover, it was a swift process which is a testament to Jayde’s professionalism. At no point in the process did we feel let down or on our own - which is very important especially when dealing with the stresses of moving. I have no hesitation in recommending Jayde and OKAY.com.