Vincent struck us as one of the most friendly, resilient and knowledgeable personality there is amongst the plethora of Estate Agents available in Hong Kong. He was able to understand out complex needs very quickly and provide a level of customer service that made all the difference to us. Despite setbacks aplenty around the many flat visits that we made, Vincent kept us on track whilst keeping a good sense of humour about it all - until we finally found the perfect place to call home!
4.8 / 5.0
Mr. Olivier DE SALES
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
Ning has been most helpful with my search for an apartment. She understood my requirements and my preferences, and was able to show me a number of selections that were real contenders. Ning was also very proactive in working with the landlord to obtain a fair rental price, and to ensure all the minor fixes that were done before I moved in. Ning was always responsive when I needed her, and she saved me hours of worry! Everything went smoothly because of her!