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I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Cindy has been helpful from start to finish. She helped us arranged the transfer of our utilities to our new place and helped contact the landlord with small issues. She’s fantastic to work with and a great help in every way. I would definitely recommend and use your company through Cindy in the future.
4.8 / 5.0
Cindy has done a very good and professional job in arranging our rental at Avignon and gave good after-sales service. For example, she instantly arranged a locksmith to come around when we found that an unathorised cleaner had a key to our flat. She arranged a good tour of the Gold Coast area of at least 10 flats, and from that we chose one which we are now in. Cindy also then arranged another tour of flats to buy, which we considered, but will hold off on for now until we find a better value. We would recommend her to friends who want to move to this area. She is easy to get along with and very helpful.