She heard our requirements and only took us to those apartments that met those requirements. She was also patient and very generous with her time. Finally, I really valued how she was able to get us viewings at all properties we were interested in on the one day.
4.6 / 5.0
Having just moved to Hong Kong from the UK, Flo understood exactly the type of place I was looking for. When I found the apartment I wanted to move into she negotiated a fair deal and did her due diligence on the property like checking the Land Registry. Flo made the whole process really easy even setting up my utilities and recommending a handy man to hang my pictures up. Flo is extremely professional and efficient and I would recommend her to anyone looking for a property in Hong Kong.
4.9 / 5.0
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.