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I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Being new to the city, I would like to sincerely thank Jack for his professional guidance and support during all the viewings and for always putting our interests on the forefront. Jack always helped us by going an extra mile to provide us with the best service in securing our “home” in Hong Kong.
Many thanks and I wish him all the best with your prospective clients. Will definitely pass on his details on to friends/contacts who may be looking to move.
4.9 / 5.0
Max helped us search and secure two apartments - one in the Mid-Levels, and another one on the South side after our son was born. We love both apartments! She understood our preferences quickly and showed us only the apartments that met our needs. She helped us solve issues with the landlords efficiently both before and after signing the leases. She is professional, patient, and knowledgeable. We highly recommend her and would use her for a third time!