Poonam is dedicated and diligent! Super knowledgeable about the neighborhood and the buildings. She’s a true HK-er and it shows. While I didn’t end up renting with her, it has nothing to do with her work - she was fantastic.
4.7 / 5.0
Janelle Nicole MIMS
I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
I recently decided to find a new apartment and I was glad to find OKAY.com. Matthieu provided significant help, he took me to five flats which were exactly the kind of apartments I was looking for! He understood exactly my needs and tastes and it saved a lot of my time. Besides, as I am French, it was helpful to have somebody who speaks the same language. I really recommend this agency and specially Matthieu for his patience and kindness. It is never easy to find a new flat and this agency made my life easier.