Dorothy was a real pro from the outset and we could not have been more pleased with her skills as an agent. She found us a great apartment and we were certainly not the easiest clients to deal with. We had a lot of expectations that were soon crushed after looking at over 20 apartments with other agents who did not listen to our needs and showed us places that were of no interest or out of our price range. Dorothy is a very intuitive agent, as well as a very warm and charming person, and she knew right away which places to show us. She was also great with the negotiations and with following up on utilities, keys, etc. once the deal was done. She made navigating the Hong Kong rental market somewhat of a breeze and I would wholeheartedly recommend her to anyone.
4.7 / 5.0
Licensed real estate agent, Washington, DC
I came to Hong Kong with the expectation that finding the right apartment would be a tough slog. This had been the case in other big cities I've lived in. I was massively lucky to be introduced to Dorothy at the outset. She was incredibly organised, enthusiastic, knowledgeable and attentive to my preferences. Dorothy even remained incredibly upbeat and helpful after having to start our search all over again due to my shift in dates. Her insight and guidance made it easier to get a better perspective on what I was looking at. Unlike many agents, Dorothy was fully engaged and made sure my focus was not just on getting a good price or enough space, but practical things like being able to fit the requisite furniture and appliances, and making sure the security and location were good. I have and will in the future advise anybody I know looking for a place in HK to contact Dorothy.
4.7 / 5.0
We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.