Gertrude was very helpful in finding an apartment that met our criteria. She was also a great resource to help us with adjusting to life in Hong Kong as we just moved from New York. She was very prompt with her communication and made it an easy experience overall.
4.7 / 5.0
Amy Grace THOMAS
Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.
4.8 / 5.0
Jan and Cindy
Thank you so very much for the exceptional service that you delivered.
You made finding a new home easy and seamless.
The ground work that you do is clearly evident as each apartment you showed us fit our criteria perfectly - it was only a matter of choosing the best one!
Your local knowledge and knowledge of family needs is a great asset for your clients to draw upon.
You went above and beyond in helping us settle in, helping us arrange repairs, utilities and fittings.
Thank you very much, again, Nicki. You really do an amazing job.