I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Amelia listened carefully to my family's requirements and quickly delivered a short-list of entirely appropriate properties.
Throughout the process, she was proactive and responsive, and was also kind enough to offer advice when asked on numerous occasions.
110% professional, and I am bench-marking against a small handful of agents that I spoke to in HK, and in other major global cities to which I have moved over the last 25 years.
Head and shoulders above the competition.
4.6 / 5.0
We are extremely happy with the new flat – Colin was really helpful and I will happily refer [OKAY.com] to my friends going forward.