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I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Nina's excellent service and high attention to detail were critical in helping us find our new home in Discovery Bay. She was always very pro-active in contacting us and employing her knowledge and tools - all of which reassured us immensely and confirmed that our best interests were of paramount importance to her. We have no hesitation in recommending Nina for a truly comprehensive and professional service from start to finish - an unfortunately rare commodity these days.
4.7 / 5.0
Suk Yin Li
Her very quick response rate, great service, professional advice and human touch. We are very happy with the service she provided us!