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I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
She has been patient, caring, not pushing and going the extra mile always with a smile. She has been a good listener and took into consideration our requirements. She set expectations with us being honest when negotiating with landlords. I believe she deserves the full commission to herself.
4.9 / 5.0
Ms. Rodriguez Fernandez Oliva Lucia Fatima
With so many ways to find an apartment in Hong Kong it's hard to know where to go and who to trust. From the very beginning I felt that Flo was on my side. She didn't push me until she knew I was ready and only showed me apartments that would actually be suitable. This saved a whole lot of time and stress. The appointments were well organized and after deciding to make an offer, Flo made an agreement with the landlord within an hour. After that everything was so smooth, she set up all the utilities and made sure everything in the apartment was working properly. I couldn't recommend her more highly.