Victoria Centre-Block 3 維多利中心-3座

This is the 3rd time Andrea has helped us with a search. In the world of tenants that equates to 6 years. For the first two rounds we ended up renewing with our existing home. Third time lucky!! i am not sure if I could have found anyone else to be this patient as an agent in HK. Thank you Andrea. I am really enjoying my stay in the new place. Would definitely refer you to friends who have a need.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Josephine has been brilliant in helping us find an apartment that works for our family. She was always available within the minutes to take us for apartment viewing. She took time to explain to us any legal, government related policies that we need to be aware off. She also did a great job negotiating the rent and making both us and the landlord feel comfortable that we are making right decision. Thank you Josephine for all your help.