The Mediterranean - Tower 3 逸瓏園 - 3座

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Very attentive understanding our needs and then ensuring that these are covered.

His professionalism and attention to details. Dawson comprehensively covered all my bases by planning well in advance of handover and anticipating any potential issues which might arise. During the house search, his well-connected network opened doors which would not otherwise be possible, which allowed me to get informed first-hand whenever a new listing arose. He is also very patient and responsive in attending to all my queries and requests. All in all, a wonderful experience working with Dawson.