The Latitude - Tower 1B 譽‧港灣 - 1B座

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Ingrid has assisted me with the search and it has taken me about 3 weeks to find a place where I wanted to put an offer in. I have a very particular taste with real estate, given I grew up living in custom designed houses. Ingrid has been very patient with me and very professional as she has always come well prepared to show properties. She has showed me about a dozen properties but never tried to pressurise me and always put my best interest first which I truly appreciate. Ingrid is also very pleasant to interact with, and it was a great pleasure to be supported by her.

My husband and I worked with Sonam to search for a rental apartment. She was very proactive in understanding our requirements, actively proposed properties that we would have overlooked otherwise, and was extremely responsive to any questions we had. She is warm and personable, very knowledgeable of all the neighbourhoods and properties, and made the process of apartment hunting a breeze. If you are looking for hands-on support in finding the right apartment for your needs, I would highly recommend Sonam! All the best,