Serenity Park - Block 16 太湖花園 - 16座

Working with Jayde was more than wonderful, as she fully understood both the tenant's and owner's needs without having to ask too many questions. On top of her professional attitude, she is also honest and willing to assist. We are very happy with the tenants she found us and immediately welcomed them as friends. The transaction was quick, positive and error free. If we need further help with any transactions or referrals down the road, Jayde is certainly the agent we would choose first.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Professionalism. She listened and understood our needs. She provided us with numerous options. She showed she cared. She knows all the areas we wanted to see. She made appointments promptly. She communicated promptly and effectively. She represented our interests. She made referrals to support us. And after we moved in she still connects with us to continue the relationship. I will only recommend Okay.com and of course will always recommend Janis.