Ho's Villa - Block 2 松竹苑 - 2座

This is the 3rd time Andrea has helped us with a search. In the world of tenants that equates to 6 years. For the first two rounds we ended up renewing with our existing home. Third time lucky!! i am not sure if I could have found anyone else to be this patient as an agent in HK. Thank you Andrea. I am really enjoying my stay in the new place. Would definitely refer you to friends who have a need.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

We were happy that we met Shirley. She has been truly helpful to us on finding a satisfying home. She has been responsive and clearly understood our requirements. Everything went smoothly and efficient with Shirley's help! After signing the tenant agreement she still helped us on utility stuff. Really appreciate that we have such a proactive and responsible agent like Shirley to help us find an ideal apartment.