Heng Fa Chuen - Block 7 杏花邨 - 7座

The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good. The rental achieved is a minor element in this mildly euphoric testimonial.

We worked with Rosie during our discovery trip to Hong Kong a month before our definitive move. She was immensely helpful and allowed us to figure out which areas would be a good match for our family. Thanks to her network and her excellent knowledge of the market, we were able to find a property quickly and we are delighted with our flat in mid-levels. We felt guided every step of the way : Rosie’s team even helped us setting up utilities bill and introduced us to the property management. Flawless job and we would definitely collaborate with her again!

Carment is responding very fast and always on top of the things.