Flora Plaza - Block 9 花都廣場 - 9座

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Rosa was fabulous with our search. She keenly understood our requirements, shared with us a range of options that addressed our needs and were beautiful ! Rosa truly represented our interests and I would recommend her highly.

My experience working with Rosa McCann was exceptional. Rosa adhered to my budget. When I could not find anything within my criteria, she only showed me listings she thought would be suitable and to my taste above my budget by asking if I would like to see those before sending me listings. At no point did I feel pressurized, nor did I feel Rosa pushing me into a more expensive category to get the job done. I found Rosa to be professional, warm and caring. I felt supported in more ways than one in her expert care. She did all the necessary paperwork (including setting up the utilities and internet), introduced me to contractors she has used in the past to assist me with hanging art, curtains and so on and even showed up on moving day to walk me through the flat to show me how everything worked. Rosa was methodical, detailed, thoughtful, and reassuring. I would not hesitate to recommend her services. ~Candace, Toronto, Canada