City One Shatin - Site 7-35 沙田第一城7期-35

I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with. As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.

Well prepared, excellent knowledge on the market, understood our requirements and advised on the fit for purpose properties only, on time and flexible, made our experience smoth in any aspect. Honest and trustworthy person, no hidden agenda.

Stephanie understood our requirements and worked tirelessly in helping us locate a new tenant. Not only was she successful, the tenant she introduced to us met all our expectations. Throughout the entire leasing process, she was very professional and a pleasure to work with. We would definitely recommend working with OKAY.com and Stephanie! Excellent job!