City One Shatin - Site 2-16 沙田第一城2期-16

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Very professional, very comfortable to talk to and visit tour , very nice and pleasant person , very helpful. I finely didn’t move but yes I will definitely contact Susie next time I will look for a other apartment . Thank you Susie!

Shirley was very professional, responsive, charismatic and a good negotiator. Finding a rental property for our family was a pleasant journey thanks to her!