City One Shatin - Site 1-14 沙田第一城1期-14

Amelia listened carefully to my family's requirements and quickly delivered a short-list of entirely appropriate properties. Throughout the process, she was proactive and responsive, and was also kind enough to offer advice when asked on numerous occasions. 110% professional, and I am bench-marking against a small handful of agents that I spoke to in HK, and in other major global cities to which I have moved over the last 25 years. Head and shoulders above the competition.

I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with. As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.

Friendliness Sharing about Hong Kong culture (I am a foreigner who is new here so that was nice) Good understanding of my needs