City One Shatin - Site 1-Block 12 沙田第一城1期-12座

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Very proactive and helpful. Listened and understood our requirements. Showed us lots of good places.

Shirley has been relentless in her pursuit of helping us find our perfect home. Our list of requirements is long and Shirley has brought us several apartments that meet our needs. I have appreciated her openness and transparency, diligent hard work and persistence in helping us find what we are looking for. She is positive, respectful and generous with her time. I would recommend her highly to anyone looking for a property.