City One Shatin - Site 2 - Block 20 沙田第一城2期 - 20座

Sonam was recommended to us by trusted friends after they successfully found their home with her around the same time we were looking for ours. She quickly understood our unique requirements, displayed good knowledge of the local market, was able to advise on neighbourhoods and narrow our search down to the properties that closely matched our criteria. We found that Sonam was not only responsive to our inquiries but proactive in her search and negotiations, and always very pleasant to deal with. Even though our requirements were somewhat challenging, Sonam displayed great patience and understanding and never tried to rush us into other properties that had compromises, unlike many other agents in Hong Kong. She was always accommodating regarding the scheduling of viewings and made herself available on short notice when necessary. We would be happy to recommend Sonam to anyone looking to find their new home.

I am Nisha Nair and newly relocated to Hong Kong for employment. You might know the efforts and workaround required to settle in a new country. These transformations are only possible when we get the opportunity to meet the right set of people in every sphere of life. I am fortunate to have met Mrs. Ingrid Lau, who made my apartment search comfortable and seamless. As a newcomer, I was overwhelmed and worried about how the transition took place. Ingrid understood my requirements in terms of proximity to the workplace, appliances in the house, house condition, budget, etc. I wasn’t much aware of the regulations around tenancy rules, how to set up the utilities, etc. Ingrid helped me tirelessly and extensively, from assisting in viewing different apartments to the final move-in. The paperwork was handled and executed expertly, too, along with sharing timely updates with both the tenant and the landlord. She is indeed a fantastic professional and knows how to take care of her clients.

I can not say enough about Tammy and her professionalism and customer focus. She took full ownership of a difficult process and it would not have happened without her. There were significant last minute issues over the weekend with multiple parties involved in getting everything sorted and Tammy took full control. I was out of the country and really depended on her for everything. She worked tirelessly to make all sides happy with the transaction. She really went above and beyond and I was extremely impressed and grateful.