City One Shatin - Site 1-Block 10 沙田第一城1期-10座

Ingrid has assisted me with the search and it has taken me about 3 weeks to find a place where I wanted to put an offer in. I have a very particular taste with real estate, given I grew up living in custom designed houses. Ingrid has been very patient with me and very professional as she has always come well prepared to show properties. She has showed me about a dozen properties but never tried to pressurise me and always put my best interest first which I truly appreciate. Ingrid is also very pleasant to interact with, and it was a great pleasure to be supported by her.

I want to thank Jayde for the time that she put into helping my wife and I find a new home. We were looking to break our original lease and move into a new place – but only if we could replace our existing tenancy. Jayde’s commitment to helping us find a place all the while whilst we were unable to break lease was ramped up when she helped list our property too. In our 4 month search we saw over 50 places around Happy Valley/Mid-Levels with many agencies, but it was Jayde’s attitude and enthusiasm which stood out and made us trust her and continue to search with OKAY.com. Eventually we found the right place, and with Jayde’s suggestion we negotiated a fair rental with all parties happy. When it came to the handover, it was a swift process which is a testament to Jayde’s professionalism. At no point in the process did we feel let down or on our own - which is very important especially when dealing with the stresses of moving. I have no hesitation in recommending Jayde and OKAY.com.

Martina was kind, patient and always available to help. She set up numerous viewings, lists of potential apartments for us and went above and beyond to help us find a new home. This is invaluable, especially as it took us all a long time to find the apartment that best suited my husband and I. We couldn’t be more thankful and grateful.