City Icon - Block 1 City Icon - 1座

Second time working with ruby, she’s fast and efficient, she goes out of her way to make the process as smooth and as efficient as possible. Always great to work with her, would definitely use her again and recommend her to others.

I highly recommend Sonam to anyone looking to rent out their apartment in Hong Kong. She is a true rockstar! She helped me rent out my apartment twice, both during the COVID-19 pandemic when I was stuck out of the country. She went above and beyond to help me with everything, from the handover from the previous tenants to finding new tenants. She even suggested and coordinated touch-up work, helped with inventory checks, and took detailed photos and video walk-throughs. She was also great at getting prospective clients to the door and handling the entire process of coordinating viewings, follow-ups, and contract negotiations. She made the entire process stress-free, even though it should have been anything but. I would have been a total mess without her! Sonam is a lovely, positive, and pleasant person to deal with. She is also very knowledgeable about the Hong Kong rental market. I quickly came to consider her a friend, not just an agent. I can't thank her enough for all her help!

I can't recommend Flo and OKAY.com enough. Moving in HK is difficult enough with the fast pace of the market and the worry that your agent might not have your best interests at heart. Flo has renewed my faith in property agents! Not only did she pay extra attention to my brief and what I wanted, she also gave me good advice. Everything was organised to a tee and she was flexible on schedules—which is so important when you work a tough day job with long hours. Flo also knew the particulars of each flat. She was also instrumental in helping me secure my flat when I knew I wanted it, advising me on how best to handle the negotiation, and helping alleviate all the stresses of moving once we did secure it. She was always two steps ahead of me in knowing what I needed and I can’t thank her enough. For the peace of mind through the process and the new home I’m happily getting settled into, she earned every penny of her fee, and I will 100% be looking to work with her again!