Classical Gardens-21 新峰花園-21

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Tommy is very responsive and acts quickly to resolve queries/issues. We liked his friendly but professional approach. Would definitely recommend Tommy to our friends/family.

I was very happy to have Jayde as my letting agent. The whole process from offer to the final signing of the tenancy agreement went very smoothly and even when we came up against a few stumbling blocks, Jayde was very helpful and quick in coming up with solutions which worked for both me the landlord and the tenants. Fantastic service and a very stress-free experience. Thanks again, Jayde, for all your help!