Heng Fa Chuen - Block 10 杏花邨 - 10座

Hi Florence, I am thrilled to have the opportunity to write a testimonial for you, a real estate agent who has exceeded all our expectations. From the very beginning of our journey to sell our combined residential flat in Sai Ying Pun, you have demonstrated efficiency, intelligence, out of the box thinking and great customer service, not only making the entire process of selling our apartment easier but actually facilitating the sale. We were impressed with your ability to secure some amazing marketing exposure for our property. You also demonstrated great legal acumen in selling the two combined units. Despite having previously consulted with two law firms who were unable to find a solution, you were able to identify a legal solution that made the sale possible and saved the buyer from having to pay double stamp duty. Your persistence, creativity, and problem-solving skills are truly commendable. Thanks for a job well done.

Fiona is extremely excellent and very responsible. She took care of everything for Agreement including the utilities to the end. She is good at both English and Cantonese so that she could help us solve the issue even during the moving, i.e. we lost the stuff during the moving. We couldn't find it without her help. She is not only very reliable and responsible for her work, but she also has a excellent negotiation skill which makes both landlord and tenant satisfied. We could save time without unnecessary negotiation thanks to you. Beyond that, she did her best to understand our requests and followed up so we could find out the new space earlier than we expected. While others support the basic work for clients like Agreement and utilities, she assisted us to settle down on new home softly and quickly. We really appreciate her help.

I've worked with Ruby many times and can say in all honesty you won't find a better agent in HK in my opinion. She is highly informed, experienced, organized and effective. So say all my friends who have also worked with her. I think the key is having her accept you as a client because once she does she puts 100 percent into her work for you.