Balwin Court - Block 1 寶雲閣 - 1座

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

Ingrid has assisted me with the search and it has taken me about 3 weeks to find a place where I wanted to put an offer in. I have a very particular taste with real estate, given I grew up living in custom designed houses. Ingrid has been very patient with me and very professional as she has always come well prepared to show properties. She has showed me about a dozen properties but never tried to pressurise me and always put my best interest first which I truly appreciate. Ingrid is also very pleasant to interact with, and it was a great pleasure to be supported by her.

Carment was very helpful and responsive on any queries I had. He provided for a very smooth customer experience and helped to successfully conclude the TA between the landlord and me as the tenant. Thank you for that.