Phoenix Court - Block 4 鳳凰閣 - 4座

Heike has done excellent work in helping me rent out my Hong Kong property. She is highly responsive, consistently cooperative, and offers honest and helpful guidance, effectively bridging the communication between tenant and landlord to ensure both parties are satisfied. Her standout strength is her clear and practical communication—she quickly understands the issues and provides sensible, easy-to-execute recommendations. Along with her strong market knowledge and negotiation skills, she brings a sense of humor that smooths the process even in challenging discussions. Having worked with Heike for several years, I can confidently say she always meets expectations with professionalism, dedication, and high standards. It’s a pleasure to work with someone who works so hard and delivers consistently outstanding results.

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Friendly, professional and honest.