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Client Testimonials

❝

Fiona went above and beyond to find us the right place! In the end, after completely changing our mind, nothing was too much to ask. I was impressed to find the service didn't just end at the signature—she helped us set up everything we needed to truly make it home. Thanks Fiona!

nicole burns

5 / 5.0

Fiona Chan

❝

Fiona Chan was excellent to work with and made our property search and our move to Hong Kong so much smoother than we had expected. Fiona was professional, hard-working, flexible and went out of her way to help us. We would have not hesitation recommending her to others

andrew white

4.8 / 5.0

Fiona Chan

❝

Fiona was such a great help to us when relocating to HK. From getting a shortlist together, multiple viewings, negotiating with the landlord for the rent of our chosen apartment, to helping us moving and setting up utilities, she was a huge help. We literally could not have done it without her I would not hesitate to recommend Fiona and OKAY.com to anyone in the hunt for an apartment in HK.

r. butler

4.9 / 5.0

Fiona Chan

❝

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.

stuart & carolynne knowling

4.6 / 5.0

Kim Bongiorno

❝

I have engaged the services of many real estate agents in my time. It has been my experience that, generally speaking, they are fairly useless. Of course, there is always an exception that proves a rule. In this case, Kim and Nicki are just that - exceptional. Kim and Nicki ensured that every facet of our apartment search was faultlessly handled and executed. Even more so, they put their own personal time and resources in to ensure that the process went super smoothly. The difference, I think, between them and everyone else is sincerity. They really do care about their clients and earnestly so. I unhesitatingly recommend them. Indeed, you’d be doing yourself a serious disservice using anybody else.

lyndon reid

4.6 / 5.0

Kim Bongiorno

❝

We were very pleased by Janis' level of service the first time we met when we were looking for flats 2 years ago. Although we ended up finding a flat without an agent, we remembered Janis for her organised and efficient nature. We liked the fact that she was not pushy and listened to our needs when searching for an apartment unlike most agents who tended to waste our time by showing us flats that didn't come close to meeting our requirements. Janis is very professional and upon viewing with her this time around, we were able to sign successfully and quickly with the help of her skills. Thank you Janis for all your hard work, we’re happy in our new flat and very happy to recommend your services to others!

ana

4.7 / 5.0

Janis Tsim

❝

Stephanie helped us to find the perfect family home! All five houses which we viewed fitted our wishes really well, but the last one was just perfect. Stephanie told us a lot about the Clearwater Bay area and she made us fall in love with it. If you want to find your ideal home and have a good time while going through the home search process, we would definitely recommend working with OKAY.com and Stephanie!

ingeborg van abbema – van der hoek

4.6 / 5.0

Stephanie van Eybergen

❝

We have been extremely impressed with the way Stephanie has handled the marketing and promotion of our house in Clearwater Bay. Stephanie kept us in the loop with updates on client visits and feedback both from her clients and with her own creative ideas as to how we could improve the property for future tenants. With an extremely efficient and courteous approach. we felt Stephanie made the house a priority and offered first class attention to detail and client service. Following a fallow period using other agents, Stephanie and OKAY.com generated a high footfall of potential clients and we found excellent tenants in a short period of time. We would have no hesitation in recommending Stephanie to anyone else looking, as a tenant or owner. Stephanie also introduced us to a local Management Agent who is now looking after the property on our behalf and proving to be a very welcome resource.

liz and miles remington

4.8 / 5.0

Stephanie van Eybergen

❝

Cindy is one of the best real estate brokers in HK and I would like to thank her for showing us some of the best apartments. Her effort, and her patience and commitment to her clients gives her a real edge over others in the industry. We are very thankful to her for giving us a true picture of the market and for matching us with our new home. We will definitely be using OKAY.com and Cindy's services in the future.

d. shah

4.9 / 5.0

Cindy Li

❝

We worked with Stephanie to buy a village house in Clearwater Bay. We found her to be an amazing agent, the best we have ever dealt with. Stephanie very clearly understood our requirements and worked out a very relevant list of houses for us to view over a number of weekends. She is extremely knowledgeable and provided invaluable advice on issues with the area and the houses we inspected. She acted much more like a trusted friend and consultant rather than an agent. Once we settled on the property, she was great in helping to work out a price and to get an agreement with the vendor. She also helped to advise on a solicitor as well as provide banking contacts for obtaining a mortgage. Even after the sale was finalised she continued to provide great support in helping us set up the house for our move. Stephanie combines a wonderful, warm and engaging personality together with deep professional experience and an unmatched knowledge of the area. We are delighted to highly recommend her.

lydia and leon

4.8 / 5.0

Stephanie van Eybergen

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